The Valuable Employee Benefit You Might Be Forgetting About
By Sarah Mitchell
March 23, 2022
Employee wellness is at the forefront of post-pandemic conversations. To attract and retain high-quality talent, your benefits plan should support the evolving needs of the workforce. One effective but often forgotten way to prioritize employee health and wellness in your group benefits plan is by offering an Employee and Family Assistance Program (EFAP), also known as an Employee Assistance Program (EAP).
What Is An EFAP?
An Employee and Family Assistance Program provides confidential, short-term counseling and advocacy services to employees and their eligible dependents. The services offered can be used to address personal, family, or work-related stressors and are proven to reduce employee absenteeism and illness, and improve engagement and retention.
What Is Offered In An EFAP?
The standard Employee and Family Assistance Program offers a 24/7 toll-free support line that can connect employees to services such as:
trauma/crisis management and intervention services
financial, legal, family, and stress-related services
health system navigation, case management, care coordination, and concierge services for acute illnesses
caregiving for age-related illnesses, familial support with care transitions, and related community care support
An enhanced EFAP may also be able to offer services via live chat, telesupport, or video chat.
Simply Benefits Partners With HumanaCare
Simply Benefits offers its clients an Employee and Family Assistance Program through HumanaCare. HumanaCare provides compassionate, holistic support and counseling for individuals and their families experiencing work-life challenges. Included within Humanacare's EFAP is:
financial and legal counseling
nutritional health and wellness counseling
elder care navigation
child care navigation
healthcare system and service navigation
Members experiencing a crisis situation can contact the HumanaCare Clinical Response Centre 24/7, toll-free, and those seeking counseling services can call the Clinical Response Centre or request counseling online.
An Employee and Family Assistance Program is an often forgotten way to integrate employee mental health and wellness into your group benefits plan. Providing a confidential platform for employees and their eligible dependents to receive the support they need has proven to lower rates of absenteeism and ultimately increase employee engagement and retention.
Want more information about the HumanaCare EFAP?
About Simply Benefits
Simply Benefits is Canada's newest Third Party Payor (TPP) that provides Employee Health Benefits 100% digitally through our Canadian Advisor partners. Our all-in-one digital solution provides three portals that enableBenefits Advisorsto digitally manage all client plans online,Employersto efficiently administer employee coverage, andEmployeesto view, update and use their benefits 24/7 via desktop or smartphone app.
We helpENGAGEEmployees Anytime, Anywhere,SIMPLIFYthe Benefits Experience, andEVOLVEan Advisors’ Benefits Business.