Job Openings.

Group Service & Adjudicator Representative - Kelowna

We’re looking for a dynamic Group Service and Adjudicator Representative with a minimum of 2 years experience in the Benefits industry. They are responsible for handling group admin inquiries and processing of claims in a timely and efficient way. They will be knowledgeable enough to walk clients through enrolment process, plan designs and invoicing inquiries as well as providing claims processing assistance to the Support team!

What will you be doing:

The Group Service an Adjudicator Representative will provide excellent customer service to our clients. This will include but is not limited to:

  • Processing enrollments, employee changes and terminations
  • Ability to analyze and investigate premium discrepancies and to see beyond the numbers
  • Interpret related Benefit policies and procedures and support compliance with government and provincial regulations
  • Process claims and predeterminations accurately in a timely manner within established service standards
  • Answer phone calls and assist members and providers with claim/coverage inquiries
  • Contribute to the continuous improvement of business processes
  • Additional basic tasks within Support Team as required

What you need:

  • Must have a minimum of 2 years in an insurance company, group benefits role
  • Exceptional interpersonal skills to build positive relationships with our clients
  • Attention to detail and maintaining accurate client files
  • Capable of interpreting and applying claim guidelines while working through ambiguous situations
  • Dedicated team player with the ability to take the initiative, be independent with a positive attitude and dedication to quality and accuracy
  • Highly organized, accurate and detail oriented; well developed ability to perform complex mathematical calculations
  • Strong organizational skills including the ability to prioritize and multi-task
  • Certification: None required although GBA or Group Benefits Certification would be considered an asset
  • Bilingual (English /French) – no required but would be considered an asset
  • A good understanding of personal computers and software, particularly MS Word, Excel, Outlook and G Suite

What we can offer:

  • Group Benefits Plan
  • Growth Opportunities
  • Competitive Salary
  • Job Type: Full-time, Permanent


  • Group Benefits Plan
  • Growth Opportunities
  • Competitive Salary
  • Full Time - Permanent 


Our Culture.

It has been our mission to create a culture that fosters teamwork and creativity. We're proud to share with you an inside look at how we get things done, together.
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What We Offer.

We know firsthand how important benefits are to employees, so we're proud to offer competitive benefits and perks to help you out in all areas of your life. You'll enjoy all these and much more.

Opportunity for Growth

We are rapidly growing and want our team to grow and develop their careers with us.


Great Total Compensation

Anything from dental and vision to life insurance, plus tons of flexibility.


Wellness Program

You’ll have access to a professional wellness program to help you keep your mind and body healthy.


Downtown Kelowna Office

Enjoy a beautiful office with panoramic views of the Okanagan and all that downtown life has to offer.


Work-Life Balance

We want you to have a life outside of work. We offer flexibility, paid time off, and more.


Team Socials

Do you like ping pong? Board games? Donuts on Friday morning? We might be a match!

Our Mission and Core Values.

Our Mission and Core Values

There is more to life than insurance and benefits.
We provide office parties and work-life balance!

Simply Benefits Inc. (“us”, “we”, or “Simply Benefits”) is committed to privacy and the protection of your information. By using Simply Benefits’s website, mobile and other applications, and related Services made available through the Apple App Store, the Google PLAY Store, or otherwise on the Internet (together, the “Simply Benefits Applications” or “Applications”), you acknowledge that you accept the practices and policies outlined in this Privacy Policy (“Privacy Policy“). Unless otherwise defined herein, capitalized terms shall have the meanings assigned to such terms set forth in the Terms of Service and which incorporate this Privacy Policy by reference.

At Simply Benefits Corp ("Simply Benefits") we are concerned with safeguarding and protecting the privacy of your personal information.

In accordance with Canada's *Personal Information Protection & Electronic Documents Act* ("PIPEDA") we have established policies on how we collect, use and protect any information that you give us when you use our website or services.

What We Collect

Required Regulatory Information

Simply Benefits collects information needed to provide services and meet the regulatory requirements of our industry. When you open an account or sign up for services, we collect personal information which may include but is not limited to the following:

  • Your name and date of birth

  • Contact details

  • Nature of your employment or business

  • Details about your dependents

  • Demographics

  • Other information relevant to the services we provide

Passive Data Collection

We may receive passively-collected information through a variety of methods, including “cookies” to collect information.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. You can get more information about cookies here.

Simply Benefits uses cookies to track and measure site performance and gather analytics on usage. This information is anonymous and is only used by Simply Benefits to measure and improve our site.

When sending e-mail we may use tracking pixels and urls to help us measure open rates for e-mails and link clicks. This tracking information is used internally only to help us provide relevant content and is never shared with any third parties.

Opting Out of Cookies

If you choose, you may set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.

Analytics And Marketing

We use analytics tools and other third party technologies, such as Google Analytics, to collect non-personal information in the form of various usage and user metrics when you use our online Sites and/or Services.

We also use online advertising to reach new potential clients and remarketing tools that allow us to target ads to specific groups of people who have previously interacted with WealthBar’s websites.

Google allows individuals to opt out of it’s advertising cookies from its ad settings page.

Google has additional information available about their Remarketing Privacy Guidelines, and Restrictions.

Where do we store it

Simply Benefits may use third parties to store and process data. Simply Benefits will ensure that such third party service providers have significant expertise with data and digital privacy. Simply Benefits will ensure that personal data is stored and transmitted in encrypted format using technology such as SSL. Third party data storage and processing providers may be located in the United States and as a result personal information may be subject to U.S. privacy law which may differ from Canadian privacy law.

How We Use It

The information we collect is used so we can communicate with you, provide benefits and insurance management services, improve our products and services, and meet our regulatory obligations.

We share only the information which is reasonably required in the normal course of business with third parties such as our custodians, securities regulators, auditors, legal counsel, or law enforcement agencies, to enable them to fulfill their obligations to Simply Benefits and our clients. We may also disclose your personal information to third-party service providers, affiliates and agents in order to assist us in providing the services you requested and to fulfil the purposes for which your personal information has been collected. Outside of this we shall not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

How We Protect It

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. In the event that we share your personal information with third-party service providers, affiliates and agents, these parties will be required to adhere to strict confidentiality obligations and practices.

If you have a question, concern or complaint about our privacy policy, please send your comments and your contact details to our Privacy Officer in writing to the following address:

Simply Benefits Corp.

601-460 Doyle Ave,

Kelowna BC

V1Y 0C2


If you believe that any information we have on file for you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.