Job Description
Who we are:
We’re a Kelowna based Third Party Administrator/Payor (TPA/TPP) improving the health benefits experience for employers, insurers and, well, everybody! Our team leverages digital-focused strategies to provide members with fast, easy and thoughtful benefits experiences. To put it simply, we provide group benefits plans, but we’re a technology company first. Our team embraces autonomy, complexity and a connection between effort and reward as three qualities that foster a truly satisfying career and strive to separate ourselves from the corporate herd.
What we’re looking for
We’re looking for a dynamic Benefits Administrator with a minimum of 1-2 years’ experience in the Benefits industry to work as part of our Customer Support team!
What you’ll do:
The Group Benefits Administrator will provide excellent customer service to our clients. This will include but is not limited to:
Processing enrollments, employee changes and terminations
Ability to analyze and investigate premium discrepancies.
Processing disability claims
Interpret related Benefit policies and procedures and support compliance with government and provincial regulations.
What you need:
Must have previous experience of 2-4 years in an insurance company, group benefits role.
Previous experience in Customer Service role.
Exceptional interpersonal skills to build positive relationships with our clients.
Excellent communication skills both verbal and written.
Attention to detail and maintaining accurate client files.
Dedicated team player with the ability to take the initiative, be independent with a positive attitude and dedication to quality and accuracy.
Highly organized, accurate and detail oriented; well-developed ability to perform complex mathematical calculations and to see beyond the numbers.
Strong organizational skills including the ability to prioritize and multi-task.
A good understanding of personal computers and software, particularly MS Word, Excel, Outlook and G Suite.
What we can offer:
Employer Paid Group Benefits Plan including:
Accidental Death & Dismemberment
Long Term Disability (employee paid)
Critical Illness
$1000 Flex Spending account
Opportunity for Growth
Full –Time, Monday to Friday schedule
Paid Vacation and Personal time off
Work life balance
Casual dress
Employee assistance program
Schedule:
8-hour shift - Shift schedule could be anywhere from 8 am to 12pm start time depending on the business need at time of hire.
Monday to Friday
No weekends
Location:
Ayr Ontario
Job Types: Full-time, Permanent
Pay: $50,000.00-$52,000.00 per year