Employee Health Benefits Coverage Types Explained in 5 Minutes

Paige Latimer

By Paige Latimer

February 15, 2022

Whether you have had employee benefits for years or are just getting started with a new employer, the world (and jargon) of Canadian group health insurance plans can be daunting and at times overwhelming. We broke down some of the most common benefits so you can better understand what they are and how they work.

Before we jump into the details of employee health benefits, it's important to understand that plan coverage varies from employer to employer; therefore, it's important employees consult your organization's benefits booklet for details of your specific coverage.

Here are some common terms you may find helpful to learn as you read this blog:

Terms to Know

  • Class: Classes are benefit levels designated to certain employees within an organization that offer different coverage amounts. Classes are generally used by employers to stay competitive in the job market to attract and retain staff. An example of classes:
    • Class A for Executives includes more comprehensive benefits and may include higher life insurance, disability and/or health and dental coverage 
    • Class B for Managers includes more comprehensive benefits than employees but likely less than the executive class. 
    • Class C for Employees includes more basic coverage amounts.
  • Maximums: total amount an employee can spend on certain health benefits. For example, if an insurance plan offers a maximum of $1,000 for Massage Therapy then the employee can spend up to $1,000 on Massage Therapy annually. In addition to plan maximums, the amount an employee is reimbursed for health, dental and prescriptions expenses is also determined by Reasonable & Customary Limits.

Life Insurance

Life Insurance is money (or benefit) paid by the insurer to an employee’s beneficiary in the event of their death. A beneficiary is an individual or individuals named by the employee on their benefits plan that will receive a payout (aka the benefit) in the event of the employee’s death. This individual is normally a spouse, child(ren) or family member.

The group life insurance benefit is determined by the employer and can be a:

  • Flat amount where the amount paid to the beneficiary is a set amount (e.g. $25K). The set amount may vary dependent on which benefits class the employee is part of.
  • Graded amount where the amount paid to the beneficiary is determined by the employee’s salary. (e.g. 1x, 2x, or 3x the employee’s annual earnings.).
This is also known as Basic Life Insurance or Life Insurance in the employee booklet. 

Some employers also offer Optional Life Insurance which allows employees to purchase (typically through payroll deduction) additional insurance over and above the Basic Life Insurance coverage provided by the employer's benefits plan. Depending on the requested coverage limit, employees may be required to provide the insurer with medical evidence like health exams, blood tests and medical history records. 

Also Read: How Employee Group Life Insurance Works

Dependent Life Insurance

Dependent Life insurance is similar to “Basic Life Insurance”, except it provides coverage for the employee’s dependents in the event of their death. A dependent could include a spouse, common-law partner or child. Generally, the benefit paid is less than an employee's coverage and is meant to cover after-death expenses (e.g. funeral costs, etc.) 

Accidental Death & Dismemberment (AD&D)

Accidental Death & Dismemberment (AD&D) coverage is in the event of an accident which may result in the employee's death and/or loss of limb or other severe injuries (loss of sight, speech, hearing, paralysis, coma, etc.). Although we hope we won’t ever need this coverage, it’s invaluable for employees, and their families, in the event it does. This benefit is normally sold as part of a Life Insurance policy rider (aka comes as a package deal) and equals the same benefit amount of the Life Insurance maximum (total coverage amount).

Similar to Life Insurance, the amount that the beneficiary receives for both is generally either a flat amount or a graded amount and is determined by the employer.

When group AD&D is sold as a rider with Life Insurance, instead of separately, the benefit paid will be twice the amount of the original face value in the event of accidental death. Basically, if the employee’s death is an accident, their beneficiary will receive a payout for their Life Insurance maximum and AD&D maximum.

Health coverage

Example:

  • Accidental Death: If an employee’s Life Insurance benefit is $50,000 and AD&D benefit is a matching amount of $50,000 then, in the event of the employee’s accidental death (car accident, coma, etc.), their beneficiary will receive $100,000.
  • Natural Death: If the employee dies naturally (disease, heart attack, etc.) then their beneficiary will only receive $50,000 from the employee’s Life Insurance policy, but not their AD&D.

AD&D also offers the employee financial support if they were to lose a limb (leg, arm, finger, hand, etc.) or other body functions (eyesight, hearing, etc.). The financial amount they will receive for the loss of body function depends on what is lost, for example, an employee will receive more if they were to lose a leg vs. a finger. 

Dental

Dental coverage is one of the most commonly used employee benefits, as most people get regular preventive cleanings and check-ups.

Dental coverage is normally split into three categories:

  1. Basic Services include:
    • Recalls (aka cleanings) includes exams, bitewing X-rays, preventative cleanings and fluoride treatments
    • Basic Restorations includes  fillings and inlays
    • Extractions and Surgical Services includes general anesthetics and intravenous sedation
    • Endontic treatment includes standard root canal therapy
    • Periodontal treatment includes scaling and/or root planning
  2. Major Restorative Services include:
    • Standard Dentures complete, immediate and partial
    • Standard Crown Restorations or inlays on natural teeth
    • Repair: or re-cementing of crowns, on lays and bridgework of natural teeth.
  3. Orthodontics includes braces, retainers and other treatment that addresses the correction of mal-positioned teeth and jaws, and misaligned bite patterns. 

Dental plans can assign individual maximums (coverage amounts) to Basic, Major, and Orthodontics, or they may combine Basic and Major so that the maximum is split between both. 

Read: How the Dental Fee Guide Impacts Your Employee Benefits Plan.

Example: 

  • Combined: If Basic and Major services were combined for a reimbursement amount of 80% and a maximum of $1,000, the employee could use $1,000 a year on “Basic” and “Major” services. Meaning, they could use it all on “Basic” services like cleanings, or “Major” services like crowns if they’d like.
  • Not Combined: If Basic and Major were not combined, the employee would get individual reimbursement amounts and individual maximums for both categories (e.g. 80% reimbursement and a $500 maximum for Basic, and 50% reimbursement and a $500 maximum for Major). 

Note: Most orthodontic work has a termination age of 18, and is mainly used for the employee’s children.

Extended Health Care (aka EHC)

Healthcare benefits cover a lot of supplemental health costs that are not included in the Canadian public health care plan. Healthcare is divided into subsections, normally including:

  • Prescription Drugs - medications prescribed by a physician (see below)
  • Major Health - Private Duty Nurse, Ambulance Services, Cardiac Rehabilitation, etc.
  • Paramedicals - Massage Therapy, Chiropractor, Physiotherapy, etc.
  • Vision - Eye Exams, Glasses, Contacts, etc.
  • Travel/Out-of-Province/Out-of-Country - Group health plans typically provide health coverage for the employee, and their dependents, when travelling outside of their home provide for a duration of 30, 60 or 90 days (insurer determines the maximum duration) Medical Referral, etc)  

Normally, each one of the above Healthcare categories (Major Health, Paramedical, Vision, and Travel), are included and priced individually. Employees may have a health plan that only covers some of these categories (e.g. Paramedicals and Vision for example). 

Examples:

  • Combined Maximums - An employee’s health plan reimburses for Paramedical services (Massage, Physiotherapy, etc.) up to 80% with a combined maximum of $1,000 per year. This means that the employee could be covered to see a massage therapist for $800 and a physiotherapist for $200 per year. 
  • Individual Maximums - Alternatively, the plan could specify a maximum for each paramedical service with a maximum of $500 per year/per practitioner. This means that the employee is limited to massage coverage up to $500 per year and physio for up to $500 per year. 

Extended Health is the most extensive benefit, so there are many ways a plan can be designed and priced. If you have more questions, we’re here to help! Talk to one of our digital benefits experts today.

Contact Us!

prescriptionPrescription Drugs

Prescription drugs are another well-known and frequently used health benefit. This benefit generally covers a certain percentage of the costs for prescriptions and dispensing fees. Most employers have a pre-approved list of drugs (aka drug formulary) that can be reimbursed, and often there is a mandatory generic substitute requirement.

  • Mandatory generic substitutes are when an employer's plan requires employees to purchase the generic version of brand-name drugs if a generic substitute is available.
  • Generic Drugs have the exact same medicinal ingredients as the "brand” name version but the non-medicinal ingredients may vary so the size or color of the medication may be different between the generic and brand drug. Generic drugs are a fraction of the cost of brand drugs.

Payment Options

  • Direct Pay: If the plan allows, an employee's pharmacy can directly submit the prescription cost directly to the plan insurer and the employee will only be required to pay the uncovered expense out-of-pocket. The pharmacist requires the employee to provide insurance details to directly submit (e.g. drug card). Direct pay is fairly commonplace in today's plans as it minimizes the financial burden on employees and is more convenient. 
  • Manual Reimbursement: If direct pay is not an option, then employees are required to pay the full drug expense at the pharmacy and then submit the receipt to the insurer for reimbursement.

Short Term Disability (STD)

Short Term Disability (STD) is a benefit offered to employees who are unable to work due to accident, injury, or illness for the short-term. STD generally protects employees for 17 weeks (on average), and covers 60-70% of their salary. If an employee requires more time away from work and has maxed out their coverage for STD, then they may qualify for Long Term Disability (depending on their illness/injury) if/when included as part of an employee benefits plan.

Not all employers offer STD as a benefit to employees as most employees are eligible for financial compensation through Canada's Employment Insurance Sickness Benefits. EI Sickness Benefits provide financial support for up to 15 weeks and a maximum of $595 per week (in 2021) or $638 per week (in 2022) minus taxes.

Learn more about EI Sickness Benefits and the benefits of providing STD in our blog Changes to 2022 Maximum Insurable Earnings for Canadian Employment Insurance.

Long Term Disability (LTD)

Long Term Disability (LTD) is offered to employees that face major health concerns and are unable to work due to accident, injury, or illness unrelated top their job (if job-related, then employees would receive benefits through their provincial Workers Compensation program. See the Canadian Centre for Occupational Health and Safety for a list of provincial WCBs.

  • LTD generally covers up to 60-70% of the employee’s original salary while they are on leave.
  • Benefit payments typically start about 3-6 months after being on EI Sickness benefits or employer-sponsored Short Term Disability.
  • LTD coverage can vary from plan to plan. For example, some plans will pay for disability if the employee can’t work in their current profession (sales, construction, healthcare, etc.) while other plans will only pay if the employee can’t work in any profession (unable to work at all). 
  • LTD coverage has a termination date that can vary from plan to plan and could be after 2 years, 5 years or up to age 65.
Consult your benefits booklet for details.

Critical Illness

Critical Illness pays employees a tax-free, lump sum payment if they are diagnosed with a serious illness (asDoctor specified by the insurer) and survives an initial period of time.

  • Employees do NOT need to be terminal to receive the benefit but medical proof is required.
  • Employees are still entitled to their payment even if they make a full recovery.
  • To make a claim, employee need to provide proof of illness from a Physician and survive for (on average) 30 days after diagnosis (aka survival period).

This coverage helps protect employees who have to pay additional or unexpected expenses caused by their illness. Employees choose how they want to spend the lump sum payment.

Some examples of critical illnesses are:

  • Cancer
  • Heart attack
  • Stroke
  • Blindness
  • Alzheimer's
  • Multiple Sclerosis
  • Organ Transplants
  • Kidney Failure
  • Paralysis

Note: Coverage may vary depending on how extreme the illness is and if an employee has a pre-existing condition. For example, if an employee has an illness that can be cured quickly with limited downtime, they may not qualify. 

Spending Accounts

Spending Accounts have gotten extremely popular in recent years and can be divided into two types:

  1. Health Spending Accounts
  2. Lifestyle Spending Accounts 
Also Read: Health Spending Accounts for Canadians Explained

Health Spending Account (HSA)

More and more organizations, especially small businesses, are turning to HSAs to keep costs low while offering employees health coverage. Employers only pay for what their employees use, so if they offer $1,000 annually and an employee only uses $300 of that amount, the employer only pays $300. 

Employees can be reimbursed for health-related products or services providing the expense qualifies as eligible dictated by the Canada Revenue Agency (CRA) and are the same as the medical expenses that could otherwise be claimed on an individual's tax return.

Annually, employers provide employees with a budget of money to use (frequently between $1-5K annually) to purchase health services or top off an existing health claim that wasn’t 100% covered. Examples of what employees can use their HSA for include: top-offs (drugs, services), Massage, Dental, etc. 

HSAs are a non-taxable benefit, meaning employees will not be taxed for the amount spent/reimbursed, similar to their regular health benefits.

Note: If employees have an HSA along with a comprehensive health plan (Drugs, Dental, Healthcare) they need to submit their claim through their regular health plan first. They can only submit drugs/services through their HSA if they have reached their plan’s maximums, are using it to top-off a claim, or do not have any other coverage to submit their claim to first. 

Lifestyle Spending Account (LSA)

Similar to HSAs, employers provide employees with a budget of money to use on an annual basis. LSAs generally provide employees more freedom than an HSA as reimbursable expenses are not dictated by the CRA; however, employers can put parameters on what employees can purchase (if they chose to), or leave the LSA completely flexible. Depending on plan parameters, employees can purchase transit passes, gym memberships, ski passes, workout clothing, etc. 

Similar to HSAs, employers only pay for what their employees use. The only downside to LSAs is that they are a taxable benefit, and are considered taxable income for employees.

The key difference between a Health Spending Account and a Lifestyle Spending Account is that the HSA must be spent on health-related items, whereas the LSA can be spent on most anything the employee wishes (within the employer’s parameters). 


Fun Fact: Employers can allow spending account balances to roll over to the next year (up to a certain amount of their choosing) or not (use-it-or-lose-it). Roll over provides their employees with more freedom.


If this sounds like a great option for your business, then reach out to one of our experts to learn if a Spending Account is the right option for you.

Final Thoughts

Hopefully, you now know the basics of Employee Health Benefits coverage, whether you’re an employee or an employer. Not only do we offer all these benefits here at Simply Benefits in a customizable plan, but we provide them 100% digitally so employees and employers never need to fill out paperwork again. 

If you're an employer and would like to learn more about Simply Benefits, working with Simply Benefits as your digital Employee Benefits provider, contact us and we'll introduce you to one of our knowledgeable Benefits Advisor partners.

I'm Ready to Learn More

Disclaimer: Please note that the information provided, while authoritative, is not guaranteed for accuracy and legality. If you are a Simply Benefits plan member, you can look up more information on your specific plan coverage under the “Plan Coverage” section on your account, or speak to your administrator for more information.

Additional Helpful Resources

If you're an employee looking for help to better understand your group benefits plan, check out these resources:

About Simply Benefits

Simply Benefits is Canada's newest Third Party Payor (TPP) that provides Employee Health Benefits 100% digitally through our Canadian Advisor partners. Our all-in-one digital solution provides three portals that enable Benefits Advisors to digitally manage all client plans online, Employers to efficiently administer employee coverage, and Employees to view, update and use their benefits 24/7 via desktop or smartphone app.

We help ENGAGE Employees Anytime, Anywhere, SIMPLIFY the Benefits Experience, and EVOLVE an Advisors’ Benefits Business.

Connect with us at simplybenefits.ca or on LinkedIn, Twitter, Facebook, Instagram, and YouTube.

Employee Benefits Made Simple. 

More Popular Posts...

Mandatory Employee Benefits in Canada

It's common for employers to provide full-time employees with a benefits package, known as employee...

Paige Latimer

By Paige Latimer

July 25, 2022

Changes to 2022 Maximum Insurable Earnings for Canadian Employment Insurance (EI)

Effective January 1, 2022, the Government of Canada announced some important changes to the maximum...

Cindy Danielson

By Cindy Danielson

December 14, 2021

A Guide to Taxable Benefits in Canada

Employee benefits can be broken down into two types: taxable and non-taxable - but what’s the...

Paige Latimer

By Paige Latimer

September 2, 2021

Want blogs delivered right to your inbox?

Subscribe to our Monthly Benefits Blast.

Simply Benefits Inc. (“us”, “we”, or “Simply Benefits”) is committed to privacy and the protection of your information. By using Simply Benefits’s website, mobile and other applications, and related Services made available through the Apple App Store, the Google PLAY Store, or otherwise on the Internet (together, the “Simply Benefits Applications” or “Applications”), you acknowledge that you accept the practices and policies outlined in this Privacy Policy (“Privacy Policy“). Unless otherwise defined herein, capitalized terms shall have the meanings assigned to such terms set forth in the Terms of Service and which incorporate this Privacy Policy by reference.

At Simply Benefits Corp ("Simply Benefits") we are concerned with safeguarding and protecting the privacy of your personal information.

In accordance with Canada's *Personal Information Protection & Electronic Documents Act* ("PIPEDA") we have established policies on how we collect, use and protect any information that you give us when you use our website or services.

What We Collect

Required Regulatory Information

Simply Benefits collects information needed to provide services and meet the regulatory requirements of our industry. When you open an account or sign up for services, we collect personal information which may include but is not limited to the following:

  • Your name and date of birth

  • Contact details

  • Nature of your employment or business

  • Details about your dependents

  • Demographics

  • Other information relevant to the services we provide

Passive Data Collection

We may receive passively-collected information through a variety of methods, including “cookies” to collect information.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. You can get more information about cookies here.

Simply Benefits uses cookies to track and measure site performance and gather analytics on usage. This information is anonymous and is only used by Simply Benefits to measure and improve our site.

When sending e-mail we may use tracking pixels and urls to help us measure open rates for e-mails and link clicks. This tracking information is used internally only to help us provide relevant content and is never shared with any third parties.

Opting Out of Cookies

If you choose, you may set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.

Analytics And Marketing

We use analytics tools and other third party technologies, such as Google Analytics, to collect non-personal information in the form of various usage and user metrics when you use our online Sites and/or Services.

We also use online advertising to reach new potential clients and remarketing tools that allow us to target ads to specific groups of people who have previously interacted with WealthBar’s websites.

Google allows individuals to opt out of it’s advertising cookies from its ad settings page.

Google has additional information available about their Remarketing Privacy Guidelines, and Restrictions.

Where do we store it

Simply Benefits may use third parties to store and process data. Simply Benefits will ensure that such third party service providers have significant expertise with data and digital privacy. Simply Benefits will ensure that personal data is stored and transmitted in encrypted format using technology such as SSL. Third party data storage and processing providers may be located in the United States and as a result personal information may be subject to U.S. privacy law which may differ from Canadian privacy law.

How We Use It

The information we collect is used so we can communicate with you, provide benefits and insurance management services, improve our products and services, and meet our regulatory obligations.

We share only the information which is reasonably required in the normal course of business with third parties such as our custodians, securities regulators, auditors, legal counsel, or law enforcement agencies, to enable them to fulfill their obligations to Simply Benefits and our clients. We may also disclose your personal information to third-party service providers, affiliates and agents in order to assist us in providing the services you requested and to fulfil the purposes for which your personal information has been collected. Outside of this we shall not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

How We Protect It

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. In the event that we share your personal information with third-party service providers, affiliates and agents, these parties will be required to adhere to strict confidentiality obligations and practices.

If you have a question, concern or complaint about our privacy policy, please send your comments and your contact details to our Privacy Officer in writing to the following address:

Simply Benefits Corp.

601-460 Doyle Ave,

Kelowna BC

V1Y 0C2

product@simplybenefits.ca

If you believe that any information we have on file for you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.